Setup essentials
Start with business hours, services, FAQs, escalation rules, and the number or forwarding setup you want to use at launch.
Help center
Help, setup guidance, and launch answers for Callora
Use this page as the fast path to launch readiness. It covers what to configure first, what to test before going live, and where to go next if you are still evaluating fit.
Booking workflows
Define appointment types, calendar rules, confirmation flows, and the limits of what the AI can book or reschedule on its own.
After-hours coverage
Decide which calls should still move forward after hours, which should collect lead details, and which need a next-day follow-up path.
Ongoing optimization
Review transcripts, missed intents, and booking outcomes every week so the phone workflow becomes more accurate over time.
Launch checklist
The practical checks worth doing before you go live
- Confirm that greetings, FAQs, and service descriptions match your real-world operations.
- Test business-hours and after-hours scenarios from a customer point of view.
- Validate booking rules, calendar availability, buffers, and confirmation emails.
- Check escalation flows for urgent calls, human handoff, and lead capture edge cases.
- Review privacy and call-disclosure wording for your market and workflow.
- Run a final round of test calls from mobile and landline numbers before launch.
Quick answers for operators and launch owners
These are the questions teams ask most often while deciding whether the setup is launch-ready.
How much setup work should we expect before launch?
Most teams should expect to define hours, services, FAQs, routing logic, and booking rules first. The better your approved information is, the smoother the launch will be.
Do we need to replace our phone number?
No. Many teams start with call forwarding from their existing number and only change the number strategy later if needed.
What should we test before switching traffic live?
At minimum: greetings, FAQ accuracy, after-hours behavior, booking logic, handoff paths, and confirmation delivery.
Keep exploring
Build the full picture before you launch
Features
See the booking, lead capture, and phone automation features.
How it works
Understand setup, call handling, and reporting.
Industries
Find use cases for salons, clinics, real estate, and service teams.
Pricing
Review plans, setup, and rollout guidance.
Comparisons
Compare Callora against voicemail and answering services.
Demo
Request a tailored walkthrough of the platform.